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Same-day service available

Freezer repair in Northern Virginia.

Upright, chest or built-in: if your freezer is running warm, icing up or never shutting off, a factory-trained technician will find out why. Call early, same-day service is available.

Book a freezer repair (571) 268-5367
Freezer repaired by E&A technicians in Northern Virginia

Upright, chest and built-in freezers

A freezer full of food is worth protecting. We repair upright freezers, chest freezers, built-in freezer columns and freezer drawers, plus the freezer section of every type of refrigerator, including the garage freezers that face Northern Virginia's summer heat and winter cold.

Freezer problems usually come from the thermostat or temperature sensor, the defrost system on frost-free models, the door gasket, the evaporator or condenser fan, or the compressor's start components. The technician tests each one, shows you what failed and gives you the price before starting the repair.

What we repair

  • Upright frost-free
  • Upright manual-defrost
  • Chest freezers
  • Built-in freezer columns
  • Freezer drawers
  • Refrigerator freezer sections

Brands we repair: Sub-Zero, Frigidaire, GE, Whirlpool, Electrolux, U-Line, Thermador, Samsung, LG.

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Common problems

When the freezer can't keep up.

The freezer problems we're called for most, what usually causes them, and what you can safely check before we arrive.

Freezer not freezing, or food going soft

If the freezer has power but isn't cold, the usual suspects are the compressor's start relay or overload, a failed evaporator or condenser fan, or a faulty thermostat or sensor. Sometimes the cause is in the sealed refrigerant system, which the technician will explain clearly before you decide anything.

Try this firstMove food to another freezer or a cooler, and check the dial or display wasn't changed.

Freezer frosting up on the walls or back panel

On a frost-free freezer, heavy frost means the defrost cycle has stopped, usually because of a defrost heater, defrost thermostat or control. Frost around the door opening points to a worn gasket letting humid air in.

Try this firstClose the door on a sheet of paper. If it slides out easily, the seal is weak.

Freezer running all the time

A freezer that never shuts off is working too hard. Dirty condenser coils, a weak door seal, a failing fan or a thermostat that never reaches its set point are the common causes, and the extra running wears out the compressor.

Try this firstIf you can reach them safely, unplug the freezer and vacuum the coils.

Freezer struggling in a garage or basement

Freezers are designed for a certain room temperature range. In an unheated garage in winter some models barely run, and in summer heat they run nonstop. If yours struggles with the seasons, we'll check whether it's a fault or the location.

Try this firstLook in the manual for the model's rated temperature range, or a garage-ready label.

Freezer making loud humming or clicking

A click that repeats every few minutes usually means the compressor is trying to start and failing, often because of a relay or overload. A buzz or rattle can come from a fan motor, or a fan blade touching ice.

Try this firstNote when the noise happens and how often.

Freezer leaking water, or ice on the floor

Melt water from the defrost cycle should run to a drain pan underneath. A blocked defrost drain sends it into the cabinet instead, where it freezes into a sheet of ice on the freezer floor.

Try this firstWipe it up and watch how quickly it returns.

Repair or replace

Is it worth fixing?

An honest answer, and the price, before any work starts.

Upright and chest freezers typically last about 11 years. Thermostats, fans, gaskets, relays and defrost parts cost far less than a new freezer, so most of those repairs are worth doing, and built-in freezer columns are worth repairing for much longer.

A failed compressor or refrigerant leak on an older, basic chest freezer is the case where replacing usually makes more sense, and the technician will tell you so before any work begins.

11

Years: the typical life of a freezer

50%

The repair-or-replace rule of thumb

60

Day guarantee on parts and labor

20+

Years of repair experience

Make your freezer last longer

How a repair works

How a freezer repair works.

Four clear steps, and you know the price before any work begins.

  1. 01

    Tell us what's wrong

    Call (571) 268-5367 or book online, Monday to Saturday, 7 AM to 7 PM. The appliance, the brand and what it's doing is all we need.

  2. 02

    We find the fault

    The technician tests the parts in your home and explains what failed in plain words. You approve the price before any work starts.

  3. 03

    We replace the part

    The right part for your model goes in, and everything goes back together the way it came apart.

  4. 04

    Tested and guaranteed

    We test it and clean up before we leave. Parts and labor are covered for 60 days.

Service areas

Freezer repair across Northern Virginia and the DMV.

From our base in Aldie, across Loudoun, Fairfax and Prince William counties every day.

Our technicians repair freezers in homes across Loudoun County, in Aldie, Ashburn, Brambleton, South Riding, Leesburg, Sterling and Purcellville; across Fairfax County, in Chantilly, Centreville, Herndon, Reston, Fairfax, Vienna and McLean; in Gainesville, Haymarket and Manassas in Prince William County; and in Arlington.

Elsewhere in the DMV, including Washington, DC and nearby Maryland, we take appointments as the schedule allows. See every area we serve.

Aldiehome Middleburg5 mi Brambleton5 mi South Riding8 mi Ashburn10 mi Leesburg11 mi The Plains11 mi Hamilton11 mi Haymarket11 mi Sterling12 mi Purcellville12 mi Gainesville13 mi Chantilly13 mi Round Hill13 mi Herndon14 mi Marshall14 mi Waterford15 mi Centreville15 mi Reston16 mi Manassas Park16 mi Manassas18 mi Bristow18 mi Great Falls19 mi Clifton19 mi Nokesville19 mi Oakton20 mi Warrenton20 mi Fairfax20 mi Vienna21 mi Fairfax Station21 mi McLean25 mi Falls Church26 mi Annandale26 mi Springfield28 mi Arlington30 mi Woodbridge30 mi Alexandria34 mi

FAQ

Freezer repair questions

Still unsure? Call (571) 268-5367 and ask a real person.

How long will food stay frozen if my freezer stops?

Keep the door shut. According to USDA guidance, a full freezer holds its temperature for about 48 hours and a half-full one for about 24. Food that still has ice crystals, or is at 40°F or below, can be safely refrozen.

Why does my freezer keep frosting up?

Either humid air is getting in, through a worn gasket or a door left ajar, or a frost-free freezer's defrost system has stopped working. Chipping the frost away only buys time; the cause needs fixing so it doesn't come back.

Do you repair chest freezers?

Yes: chest freezers, upright freezers, built-in freezer columns and freezer drawers from Frigidaire, GE, Whirlpool, Electrolux, Sub-Zero, U-Line and other brands.

Can a freezer be fixed if the compressor fails?

Sometimes, but compressor and refrigerant repairs are the most expensive freezer repairs. On a high-end built-in they're often worth it; on an older standard freezer, replacing is usually better value. The technician will explain the options and the price before you decide.

How much does freezer repair cost?

It depends on what has failed. The technician diagnoses your freezer in your home, explains the problem and gives you the price before any work begins, so you decide. Call (571) 268-5367 for the current service call fee.

Do you offer freezer repair near me?

If you live in Northern Virginia, almost certainly. We're based in Aldie and repair freezers across Loudoun, Fairfax and Prince William counties every day, from Ashburn, Leesburg and South Riding to Chantilly, Reston, Fairfax and Manassas, and we take appointments elsewhere in the DMV, including Washington, DC and nearby Maryland.

Other appliances we repair

Book your freezer repair.

Same-day service is available across Northern Virginia. Call or book online, Monday to Saturday, 7 AM to 7 PM.

Book a repair (571) 268-5367